![]() ![]() IMPORTANT: Be sure and close/quit the browser and restart it after clearing the cache and cookies. If you are using Microsoft Edge, Google Chrome, or Safari, you can quickly clear the cache with a keyboard shortcut. While in your browser, press CtrlShift+Delete simultaneously on the keyboard to open the appropriate window. Clearing cache and cookies is a way we can be sure that any issues you may come across are actually something wrong with the website, rather than inconsistencies caused by using different browsers. However, sometimes it can cause a problem when websites are updated and developed as files saved in the cache may conflict with what's actually coded into the website. The 'cache' is a tool used by your internet browser to speed up the page-loading process. Why Clear Cache and Cookies?Ĭlearing the cache and cookies from a web browser is an important first step for almost any troubleshooting for internet browsing. You can open private browsing by using the shortcut keys Ctrl+Shift+N from any browser or follow the instruction here. In lieu of clearing your browser cache, you can try private browsing by opening In-Private (Microsoft Edge) or In-Cognito (Google Chrome) windows from your browsers. The other option is to enter the Unicode character of the symbol and then press Alt + X to convert in to a symbol. Use the arrow key to highlight Yes to allow access, then press Enter. To open Command Prompt with Administrator privileges, press CTRL + Shift + Enter. Banner 9 DegreeWorks mySUPortal A Word About Private Browsing This will open a regular Command Prompt window.
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